PORTSMOUTH, R.I. \u2014 Bristol County Savings Bank has appointed Francine Ferguson of Portsmouth to the position of Senior Vice President and Retail Banking Officer.\r\n\r\n\r\n\r\nBristol County Savings Bank (BCSB), headquartered in Taunton, Massachusetts, announces the appointment of Francine Ferguson to the position of Senior Vice President\/Retail Banking Officer.\r\n\r\nIn this capacity, Ferguson is responsible for the development of the strategic, operational and administrative foundation for the Bank\u2019s retail network with a focus on sales, service,\u00a0and support.\r\n\r\n\u201cWe\u2019re excited to have Francine on board to develop our retail business strategy and help manage our portfolio, risk adherence and financial performance,\u201d said Patrick Murray, President and CEO, Bristol County Savings Bank. \u201cWe are confident that she will sustain our sales and service culture and continue to encourage the cultivation of an exceptional customer experience throughout the retail branch network.\u201d\r\n\r\nPrior to joining Bristol County Savings Bank, Ferguson held the positions of Senior Vice President \u2013 Director of Analytics and Reporting, Senior Vice President \u2013 Head of Operations Strategic Alignment and Change, and Senior Vice President \u2013 Head of Operations Business Support, for Citizens, N.A. in Providence, Rhode Island. Previously, she served as Vice President \u2013 Solutions Manager for Cash Management Operations and Vice President \u2013 Program\/Project Manager for the Consumer Lending Group, at Bank of America (BankBoston), in Boston, Massachusetts.\r\n\r\nFerguson earned her bachelor\u2019s degree from Roger Williams University, Bristol, Rhode Island Rhode Island and has completed several programs and certifications, including .the Burnham Rosen Group\u2019s Interactive Leadership Program, the Cambridge Leadership Associates\u2019 Adaptive Leadership Program, the Bryant University Project Management and Business Analyst Certificate Programs \u2013 Six Sigma Green Belt and the Babson College Management Program Certificate. Ferguson resides in Portsmouth, Rhode Island.\r\n\r\nBristol County Savings Bank, founded in 1846, is a full-service financial institution offering commercial lending, personal and business banking, and mortgage services. The Bank\u2019s Bristol Wealth Group, which enjoys an affiliation agreement with one of the leading brokerage firms in North America, Raymond James Financial Services (Raymond James), provides businesses, municipalities, non-profits and individuals with a wide range of investment solutions. In addition, the Bank also offers quality property and casualty insurance options for its customers through its majority-owned insurance partner, FBinsure.\r\n\r\nThe Main Office and Corporate Headquarters of Bristol County Savings Bank are located on Broadway in Taunton, Massachusetts.